Modules

Industries

Open Source ERP

Transform Your Service Workflow with ERPNext

Maintain and operate business system for peak performance

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Why Choose ERPNext for Service Industry?

From first contact to final delivery—ERPNext empowers service teams with the visibility, automation, and agility needed to exceed customer expectations and scale efficiently.

Customer-Centric

Track, manage, and retain your customers with seamless communication and a 360° view.

Billing Simplified

Generate recurring invoices, manage subscriptions, and set up custom billing plans with ease.

Effortless Project Tracking

Manage client projects, track time, and monitor progress through Gantt, Kanban, or Calendar views.

Service & Support Excellence

Log support tickets, warranty claims, and service visits—ensuring full accountability and timely service delivery.

Complete Integration

Connect departments—from sales and accounting to HR and inventory—for a unified workflow.

Fully Customizable & Open Source

Tailor every module to suit your exact business needs.

Know More, Serve Better

Manage Your Customers

Centralize client data and interactions to build strong, lasting relationships.

360° Customer View

See all communication, transactions, and feedback in one place

Document Storage

Attach contracts, forms, and notes per customer

Activity Timeline

Track calls, emails, and tasks with complete visibility

Know More, Serve Better

Manage Your Customers

Centralize client data and interactions to build strong, lasting relationships.

360° Customer View

See all communication, transactions, and feedback in one place

Document Storage

Attach contracts, forms, and notes per customer

Activity Timeline

Track calls, emails, and tasks with complete visibility

Engage the Right People, at the Right Time

Manage Marketing Campaigns

Drive conversions with smart segmentation and campaign tracking.

Campaign Builder

Create and launch multi-stage email campaigns

Lead Segmentation

Filter contacts based on location, behavior, or service type

Analytics Dashboard

Monitor open rates, CTRs, and ROI in real time

Engage the Right People, at the Right Time

Manage Marketing Campaigns

Drive conversions with smart segmentation and campaign tracking.

Campaign Builder

Create and launch multi-stage email campaigns

Lead Segmentation

Filter contacts based on location, behavior, or service type

Analytics Dashboard

Monitor open rates, CTRs, and ROI in real time

Deliver Recurring Value

Subscription Plan Management

Manage service renewals, billing cycles, and revenue tracking effortlessly.

Flexible Plans

Customize billing intervals and pricing models

Auto-Renew & Alerts

Automate renewals and notify clients proactively

Revenue Forecasting

Predict cash flow from active subscriptions

Deliver Recurring Value

Subscription Plan Management

Manage service renewals, billing cycles, and revenue tracking effortlessly.

Flexible Plans

Customize billing intervals and pricing models

Auto-Renew & Alerts

Automate renewals and notify clients proactively

Revenue Forecasting

Predict cash flow from active subscriptions

ERPNext CRM

vs

Traditional CRMs

Capability

ERPNext

Traditional CRMs

Integration

Native links to accounting, inventory, HR

Requires third-party connectors

Cost Structure

No per-user fees, unlimited contacts

Tiered pricing, pay for features

Customization

Modify fields, workflows, and UI freely

Limited to vendor templates

Data Ownership

Self-hosted, full data control

Cloud-only, vendor-managed

Scalability

Grow from startups to enterprises

Often requires platform upgrades

Why Partner with Tridots Tech?

As a Frappe Silver Partner, we enhance ERPNext CRM for your unique needs:

Industry Workflows

Tailor CRM for manufacturing, SaaS, or retail.

Migration Support

Move data from legacy tools (Zoho, HubSpot) without loss

Training

Coach teams on advanced automation and analytics.

Get Started Today

Free CRM Audit ➔ Custom Configuration

Let Tridots Tech transform your customer relationships with ERPNext’s unified, open-source CRM.

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